Medical Billers: Test Your Collections Know-How Here

Posted on 04. Sep, 2009 by Editor in Toolkit

This nifty tool tells you if collections cluelessness is hurting your practice’s bottom line.

You know that solid collections knowledge is the key to bringing in patient co-pays, deductibles, and balances, as well as payer reimbursement. Are you wondering where you should focus your time and energy? This quiz will help you determine whether you’re on the right track, or if you should work on your collections know-how.

Wish you could go ‘back to school’ for a few days to learn about coding and billing? Check out our new Billing and Reimbursement Conference, with Specialty Coding Tracks available. This December 6-8 in Orlando.

Question 1: If your physicians are seeing patients with insurance you do not par with, what are your options to ensure that your practice still gets paid?

A. Collect the fee for your services directly from the patient at the time of service.

B. Ask the patient to pay you when he receives reimbursement from the payer.

C. Submit the claims to the payer accepting assignment if the patient agreed to allow you to do so.

D. All of the above.

Question 2: True or false: Even if you can predict what the Medicare EOB will say (which is nearly impossible), the odds of knowing whether the patient will owe you her deductible get worse and worse every day after January 1.

Question 3: Which of the following are not good collections statements?

A. You need to pay your balance today before you see the doctor.

B. How will you be paying your balance today: cash, check, credit card?

C. Did you want to pay for that today?

D. All of the above.

Question 4: How often should you, preferably, review your practices collections efforts?

A. Daily

B. Weekly

C. Yearly

D....

Tags: billing, collections, EOB, payment plans